Maketing Team(Taegu)
2017-12-18 17:52
We are on duty
Home > Customer > FAQ

 Q&A
 FAQ
 Distributor Invited
Frequently Asked Question


No Subject
1 Benefits of Ssangyong (Cutting Tool) Network?
Quickest feed-back within 24 days from appropriate manager of Ssangyong Sales Office. Also, it is the Easiest system of ordering and RFQ
2 Delivery lead time for ceramic & cermet inserts?
Average delivery lead times based on ex-factory date for blank / ordinary type / special type are 23 days / 30 days / 40 days
3 Delivery lead time for other items?
Average delivery lead times based on ex-factory date is 30 days
4 How can get sample or catalog?
Please contact us to

Mr. Erik Park (Europe, Japan, etc.)
e-mail : ikpark@ssym.com
phone : +82-2-2270-5574
fax : +82-2-2270-5434

Mr. S.K.Hong(America, China, etc.)
e-mail : skhong@ssym.com
phone : +82-2-2270-5160
fax : +82-2-2270-5434
5 What is average lead time for initial sample?
8 weeks are needed for initial samples by prototype tool. For the preparation of tool having one or two cavities, 6 weeks are needed. And for the production of prototype tool you need to wait additional 2 weeks. However if Ssangyong has a similar tool, you can get initial sample within 4 weeks because we can produce with it.
6 What kinds of certificates Ssangyong has?
Ssangyong has already acquired ISO 9001. Also, certificate of TS-16949 will be implemented until the end of 2007.
7 Where do I send payment by wire transfer?
Wire transfers can be submitted with the help of your banking institution. Provide your bank with the information below to properly transfer your payment:

Note: Please be advised that for international wires, your bank may require and charge you for the use of an intermediary bank.

Bank Name:
Korea Exchange Bank Song-So Branch
1220-10, Igok-dong, Dalseo-gu, Dae-gu,

KoreaAccount Name:
Ssangyong Materials Corporation

Account Number:
216-JSD-100249-6 (for US Dollar)
216-JSD-100253-0 (for EURO)
216-JSD-100251-1 (for Japanese Yen)