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Frequently Asked Question


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1 Benefits of Union Materials (Cutting Tool) Network?
Quickest feed-back within 24 days from appropriate manager of Union Materials Sales Office. Also, it is the Easiest system of ordering and RFQ
2 Delivery lead time for ceramic & cermet inserts?
Average delivery lead times based on ex-factory date for blank / ordinary type / special type are 23 days / 30 days / 40 days
3 Delivery lead time for other items?
Average delivery lead times based on ex-factory date is 30 days
4 How can get sample or catalog?
Please contact us to

Mr. Brian Lee (North & South America, etc.)
e-mail : khlee01@unionmaterials.com
phone : +82-2-2251-4142
fax : +82-2-318-1995

Mr. Chang-Moon Jung (Western and Southern Europe, etc.)
e-mail : cmjung@unionmaterials.com
phone : +82-2-2251-4146
fax : +82-2-318-1995

Ms. Jenn Hwangbo (Northern and Eastern Europe, Japan, etc.)
e-mail : jehwangbo@unionmaterials.com
phone : +82-2-2251-4158
fax : +82-2-318-1995

Mr. Dong-Cheol Yi (China, etc.)
e-mail : dcyi@unionmaterials.com
phone : +82-2-2251-4147
fax : +82-2-318-1995

Mr. Won-Jai Yang (Asia Pacific, etc.)
e-mail : wjyang@unionmaterials.com
phone : +82-2-2251-4145
fax : +82-2-318-1995

5 What is average lead time for initial sample?
8 weeks are needed for initial samples by prototype tool. For the preparation of tool having one or two cavities, 6 weeks are needed. And for the production of prototype tool you need to wait additional 2 weeks. However if Union Materials has a similar tool, you can get initial sample within 4 weeks because we can produce with it.
6 What kinds of certificates Union Materials has?
Union Materials has already acquired ISO 9001. Also, certificate of TS-16949 will be implemented until the end of 2007.